Using Your bodQR App

Using Your Connect Lite Free Trial


The Connect Lite bodQR plan is always free and enables you to offer body analysis to your prospects and members as a complimentary, value-added service that positions your business as both expert and progressive. Results from Connect Lite...

Using the Quick Access SCAN Button


When logged into your bodQR account you will see a floating SCAN button on the bottom right- hand side of your screen. Clicking on this button pops up the default QR code for your app. Once visible, you can share this code directly...

Using bodQR with Remote Prospects and Members


The original inspiration for bodQR was the need to evaluate remote prospects and members who did not come into a facility for fitness and nutrition coaching services but instead accessed those services through online, video, email, texting and...

Understanding the NeedsFunnel Feature


The NeedsFunnel in your bodQR app is an automated online lead generation process that uses the bodQR body analysis scan to quickly engage prospective and current members, learn and educate them about their needs and then propel them...

Assigning an Unassigned Contact to a User


When contacts are registered by a user and invited to take a scan through the Scans feature in the bodQR app, those contacts are automatically assigned to the user who initiates the invitation. That means activity by those contacts – such as...

Adding a Welcome Video to Your NeedsFunnel


The landing page for your NeedsFunnel can include a Welcome Video to introduce your brand or encourage visitors to complete a body analysis scan. To add a Welcome Video, click on Settings on the main navigation, then select NeedsFunnel, Videos...

Adding a Thank You Video to Your NeedsFunnel


The final page for your NeedsFunnel (following review of body analysis results) can include a Thank You Video to further educate about your brand or encourage visitors to take a next step in your enrollment, renewal or upselling process. To...

Adding, Viewing and Editing Your Services List in NeedsTarget


You have the option to present a complete or partial list of services and products to your prospects and members in the Next Steps section of the Consult and Evaluation Views in your bodQR app, providing a means of interesting them in your...

Creating a Prospect Offer for Your NeedsFunnel


You can add an offer that is targeted to prospective members as a final step in your bodQR NeedsFunnel. Offers provide incentive for prospects to proceed in your enrollment process, whether that is a trial offer, consultation appointment or...

Reassigning a Contact to a Different User


When contacts are registered by a user and invited to take a scan through the Scans feature in the bodQR app, those contacts are automatically assigned to the user who initiates the invitation. That means activity by those contacts – such as...

Creating a Member Offer for Your NeedsFunnel


You can add an offer that is targeted to current members as a final step in your bodQR NeedsFunnel. Offers provide incentive for members to engage further with your business, services and staff, whether through a trial offer, consultation...

Adding, Viewing and Editing Automated Recommendations in NeedsTarget


After adding services and products to your bodQR app (see the Adding, Viewing and Editing Services List in NeedsTarget FAQ) you can use the NeedsTarget recommendation engine to automatically trigger specific recommendations for prospects and...

Updating the Account Password for a Contact


While your contacts can use the password reset option on your bodQR login page, you can also reset the password for a contact from within their contact record in your bodQR app. Start by accessing the contact record through the Active Contacts...

Enabling & Disabling the Invite a Friend Feature in Your NeedsFunnel


The Invite a Friend feature gives contacts the opportunity to encourage others to take a body analysis on your bodQR app, and in turn generate leads for your business. This feature can be turned off if you do not want contacts to be able to...

Setting Up a Website Button for Your NeedsFunnel


To improve website traffic engagement and conversion of website traffic to leads, as well as to enhance brand positioning, you can add a Website Button to your site that pops up the landing page for you NeedsFunnel. This allows visitors to...

Setting Up a Website Banner for Your NeedsFunnel


To improve website traffic engagement and conversion of traffic to leads, as well as to enhance brand positioning, you can add a Website Banner to your site that pops up the landing page for you NeedsFunnel and allows visitors to complete a body...

Updating a User Password


Users can access the password reset option on your bodQR app login page to reset their own passwords. Subscribers can also reset user passwords from within the bodQR app. To reset a user password, click on the Users menu, select the All Users...

Sending an Account Link to a Contact


You may want to send an account link to a contact as a reminder to view their results or to notify them that additional results are available (for example, if you gave them access to previously restricted scan reports through the Access menu). An...

Viewing and Adding Notes in Contact Records


To add or view a note in a contact record, navigate to the record from the Contacts menu on the main navigation using search or sort to select your contact. On the contact record click on the Notes button. You will see any prior notes...

Using bodQR in Sales Consultations and Self-Enrollment


bodQR scans are designed to support the sales process for fitness and nutrition businesses by capturing prospect information that is essential for successful membership enrollment and the up-sale of added services. bodQR scans – are...

Printing Posters for Your Facility from Your App


To be sure that members and prospects know about and make use of your bodQR app, it is ESSENTIAL that you place posters throughout your facility – including the front desk, lounge or seating areas, locker rooms, workout and classroom areas,...

Viewing, Editing and Adding Sales Opportunities


Opportunities in the bodQR system represent potential sales for your business based on the needs and expressed interests of a contact. Subscribers and Users can create opportunities for themselves and others in bodQR, providing a structured...

Adding, Viewing and Editing Personas


Persona-based marketing and sales involves targeting one or more specific profiles that are best suited to your offerings based on a set of demographics, conditions, goals, preferences and more. You can identify target personas from within your...

Using the Scans Dashboard


You can see a summary of the scan activity for your bodQR app by using the Scans Dashboard, which can be accessed by clicking on Dashboard in the main navigation then selecting Scans. On the Scans Dashboard you can see completion volume...

Setting the Pop-Up QR Code for In-Person Scans


Note that when a user is logged into the bodQR account, they will see a Scan button floating in the bottom corner of the page. Clicking this Scan button will pop up the app QR code on the screen, which can in turn be scanned by a contact so they...

Initiating a bodQR Scan


There are several ways for a contact to gain or be given access to bodQR in order to complete a scan. QR Code: The simplest approach is for contacts to scan the QR code for your app. For example, your QR code can be shared – in print...

Completing a Scan on a Club or User Device


You can initiate an in-person scan for your member or prospect using a club or user device (smartphone, tablet, kiosk, etc.) in instances when the member or prospect does not have their own personal device available to scan your app QR code —...

Adding, Viewing and Editing Groups and Group Sessions


If you serve members in a group setting – whether that is personal training, semi-private or small group training, group nutrition coaching, boot camps, challenges or group fitness classes – you have the option to create groups in bodQR that...

Viewing Scan Results


Depending on plan level, subscribers and users have a variety of options for viewing scan results. (Note that for the free CONNECT Lite plan, only contacts are able to view their own results.) There are three views available in bodQR that can...

Selecting a Subscription Plan Level


All bodQR plans give you the ability to add an unlimited number of users and locations, which allows you to select the best plan for your business based solely on the features that you need. The three key considerations for plan selection are...

Upgrading Your Trial, Free or Paid Plan


To see your current Trial, Free or paid subscription plan level, click on Admin in the main navigation of your app, then select Subscription. To upgrade your subscription, click on the Update link next to your current plan, which will take...

Enrolling Contacts in Group Sessions and Viewing Session Dashboards


Once you’ve set up your groups and session schedules in bodQR (see the Adding, Viewing and Editing Groups and Group Sessions FAQ), you can enroll your members into those sessions and take advantage of group analytics (feature available in Coach...

Using Your Trial Plan


Trial plans are the opportunity for you to experience premium features from paid bodQR subscription plans without upfront payment for that plan tier. Trial plans have a fixed duration, and you will see the amount of time remaining in your...

Accessing Learning and Training Resources


You can get information about how to use your bodQR app, as well as information on bodQR metrics and the underlying research, through the Learning area on the main app navigation. Within the Learning menu, you can access – Our...

Making the Most of Your Trial


For simplicity, during your trial we recommend limiting your app configurations to the settings outlined in the Getting Started with Your App FAQ -- which focuses on updating your company information, primary location and users, as well...

Getting Started with Your App


To begin using your bodQR app quickly, the simplest approach is to focus on configuring the basic settings – namely your company information, primary location details and users (staff). Once it is configured, you'll want to promote your app to...

Promoting Your App on Your Website


Your bodQR app provides a way to engage website visitors that educates and positions your brand as the expert, while also capturing contact information and prompting visitors to take the next step in your enrollment process. By helping site...

Promoting Your App Through Staff Interaction & Outreach


Having your staff personally prompt members to take a scan and instruct them on how to get started is likely the most immediately impactful strategy for promoting and increasing usage of your bodQR app, and a great way to leverage the posters you...

Body Analysis Glossary of Terms


Body Composition Metrics Body Mass Index (BMI) – A calculation using height and weight that provides an indication of whether an individual is underweight, normal weight, overweight or obese. Waist-Height Ratio (WHtR) – A calculation...

Tips for Progress Tracking with bodQR Body Analysis


There are many instances when it is useful to compare current bodQR body analysis results with prior results. For example, from the start to the end of a boot camp, nutrition program or personal training period. When relying on...

Viewing Website Button and Banner Link Clicks


Click tracking is available for your website button and banner links that drive site visitors to your bodQR app. This information can help you understand the performance of these links and, for example, whether you might want to adjust the...

Viewing Account Notifications or Alerts in Your App


To view account notifications, log into the app and click on your bell icon at the top of the app screen. In the dropdown display you will see the most recent notifications for your account. To view your entire notification history,...

Counting Scans and Understanding Subscription Scan Allowances


Paid bodQR subscription plan tiers have different monthly scan volume allowances. For CONNECT Plans, those allowances relate exclusively to the number of Body Analysis scans completed during the month – so each Body Analysis conducted counts...

Resuming a Scan Sequence


For CONSULT subscription plans, complete scan sequences include Body Analysis and Goal & Activity Profile scans. For COACH subscription plans, complete scan sequences include Body Analysis, Goal & Activity Profile, Fitness Diagnostic...

Adding and Viewing Contact Photos in the Evaluation View


Contacts and Users with access to the Evaluation View can add photos to their Body Analysis scan history and contact record as a way of tracking progress (feature available in COACH plans). Photos are associated with and stored for specific Body...

Adding a Location


To set up a location in your bodQR account, click on Locations in the main navigation of your app, then select Add Location. On the Add Location page — enter a name for the location that will make sense to your prospects and members and...

Editing a Location


To view and edit the details for a location that has already been set up in your system, click on Locations in the main navigation of your app, then select All Locations. From the locations list, click on the edit icon (pen) for the location...

Adding a City


All locations must be assigned to a city in order to be set up in the bodQR system, and all cities must be assigned to a state if located in the US (or to a country if located outside the US). To add a city, click on Locations in the main...

Editing a City


To view and edit the details for a city that has already been set up in your system, click on Locations in the main navigation of your app, then select All Cities. From the All Cities list, click on the edit icon (pen) for the city you...

Adding a User


To set up a user in your bodQR account, click on Users in the main navigation of your app, then select Add User. On the Add User page, enter the name, email address, mobile phone number for the new user, create a password and assign the user...

Viewing Fitness and Weight NeedsScores


NeedsScores are simple yet sophisticated metrics that translate the data and analytics about your prospects and members into a set of six fitness success factors and six weight success factors, measured by importance (feature available in COACH...

Editing a User


To make changes to a user profile, click on Users in the main navigation of your app, then select All Users. From the All Users list, click on the edit icon (pen) for the user profile that you want to edit. Make your changes to the user...

Updating Company Information and Logo


To make changes to your company information, click on Admin in the main navigation of your app, then select Company. On the Company Details page you can edit the name, phone number, address, URL and primary email address for your company. You...

Updating Your Subscriber Profile


To make changes to your Subscriber Profile, click on Admin in the main navigation of your app, then select Profile. On the Subscriber Profile page you can edit the name, phone number, job title, primary email address and password for the...

Viewing and Updating Your User Profile


To view your User Profile, log into the app and click on your Username in the upper right corner of the app. In the dropdown menu, select My Profile. To request a change to your user profile information, contact the account...

Viewing and Updating Your User Email Preferences


To make changes to your email preferences, log into the app and click on your Username in the upper right corner of the app. In the dropdown menu, select Email Preferences. Use the email setting to opt into or opt out of email...

Viewing Your App Custom URL


To view your unique app URL, go to Settings in the main navigation of your app, then select APP. In the APP settings page, you will see the URL for your app. To copy to your clipboard, simply click on the icon next to the URL. Users and...

Logging Into Your bodQR App


In the APP settings page, you will see the primary URL for your app. Users and contacts can log into your app using your unique app URL, which can be found in the APP settings page. Your login page will reflect any customizations made...

Viewing Your App Contact Registration URL(s)


Your prospects and member can be invited to take a bodQR body and needs analysis by sharing with them the registration URL(s) for your app (as links or QR codes). To view the registration URL(s) for your app, click on Settings in the main...

Requesting Support


To make a support request from within your app, click on the Support button at the top of your app screen. Complete the support form then click Send to submit. You will receive a response to the email address associated with your User...