Subscription and Billing

Using Your Connect Lite Free Trial


The Connect Lite bodQR plan is always free and enables you to offer body analysis to your prospects and members as a complimentary, value-added service that positions your business as both expert and progressive. Results from Connect Lite...

Canceling Your Paid Subscription


Canceling your app will restrict your access to all paid features of bodQR. Your account will automatically downgrade to the free version of bodQR upon cancelation. To cancel your subscription, go the Admin on the main navigation and click on...

Deactivating Your Account


Deactivating your bodQR account will cancel your subscription and will also make your app inaccessible for all users and contacts. Note that if you wish to cancel your subscription but still want to allow contacts to access your app to...

Selecting a Subscription Plan Level


All bodQR plans give you the ability to add an unlimited number of users and locations, which allows you to select the best plan for your business based solely on the features that you need. The three key considerations for plan selection are...

Upgrading Your Trial, Free or Paid Plan


To see your current Trial, Free or paid subscription plan level, click on Admin in the main navigation of your app, then select Subscription. To upgrade your subscription, click on the Update link next to your current plan, which will take...

Using Your Trial Plan


Trial plans are the opportunity for you to experience premium features from paid bodQR subscription plans without upfront payment for that plan tier. Trial plans have a fixed duration, and you will see the amount of time remaining in your...

Monitoring Usage of Your App Subscription


To get an overview of the utilization of your app, click on Admin in the main navigation of your app, then select Usage. On the Usage Page you can view the volume of body and needs analysis completed by subscription month. Once you’ve...

Counting Scans and Understanding Subscription Scan Allowances


Paid bodQR subscription plan tiers have different monthly scan volume allowances. For CONNECT Plans, those allowances relate exclusively to the number of Body Analysis scans completed during the month – so each Body Analysis conducted counts...

Resuming a Scan Sequence


For CONSULT subscription plans, complete scan sequences include Body Analysis and Goal & Activity Profile scans. For COACH subscription plans, complete scan sequences include Body Analysis, Goal & Activity Profile, Fitness Diagnostic...

Viewing and Updating Your Payment Method


Viewing and Updating Your Payment Method To see your current payment method, click on Admin in the main navigation of your app, then select Subscription. On the Subscription page, click on Payment Method. To update your payment method,...

Viewing and Updating Your Subscription Plan


To see your current subscription plan level, click on Admin in the main navigation of your app, then select Subscription. To make a change your subscription, click on the Update link next to your current plan, which will take you to the...